SEBB Updates and Appeals

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This was just released by Health Care Authority.  It explains the SEBB appeals process and gives a phone number to call to check on the status of an appeal or to request an expedited appeal if there is an urgent medical issue:   https://www.hca.wa.gov/sebb-program-addressing-appeals

 

There is more detail on the website, but here is the specific part regarding the phone line:

How to check if your appeal has been received or request an expedited appeal for an urgent medical need.

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Effective immediately, you can call 1-800-200-1004 (and select menu option “7”) 8 a.m. to 4:30 p.m. Monday through Friday to:

• Learn whether your appeal has been received.

• Request to expedite review of your appeal if you or a dependent have an urgent medical need.

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Please keep in mind that call wait times may be longer than usual due to the high volume of appeals. Until all appeals are logged in, our records may not show your appeal as being received yet. Our goal is to process all approved appeals that do not need additional action by a school employee by mid-January.  Please do not resubmit your appeal until all appeals have been processed.

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There have been many frustrated members who have been looking for any kind of update on their appeal.  Hopefully, this phone line and the initial mailing of appeal resolution letters will help to bring some peace of mind to those who are frustrated with this transition.